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Aligning IT with business goals

Louis Dreyfus commodities.

Project Description

Customer: Louis Dreyfus commodities:

Services Offered: Design and Deployment of IP Telephony system for 100 users using Cisco Business Edition range of products

Requirements: Reduce calling cost within the Nairobi office and to the branches located in Mombasa, Kampala and Dar Es Salaam. Improve employees’ productivity and monitor telephony call usage

Results and benefits:

  1. IP telephony improved employees’ availability hence improving productivity.
  2. Voice call over the data network has managed to lower calling cost by 40%
  3. Management is now able to control the company’s phone bill.
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